Frequently Asked Questions

Here are some common questions about Balloon Adventures

How much does it cost?

$390 per adult
$315 per child
A child is between 10 to 16 years of age
No children under 10 years of age are able to fly. This includes infants.

Group Discounts

If you have 6 adults or more please call us on (08) 8562 3111 and we will happily give you a discount. Direct booking only. Not valid with any other offers.

Payment Methods

Online Payment

Over the phone
Call us with your VISA or Mastercard details during business hours on (08) 8562 3111.

Do you get a refund if your flight is cancelled because of the weather?

If your flight is cancelled, you have 2 options.

1. You can reschedule for a later date.
2. You can be refunded unless you have a gift voucher.
Gift vouchers are non-refundable so you must reschedule your flight before the expiry date of your voucher.

Do you fly all year round?

Yes, we take the weather on a day-by-day basis. Some days are good, and some days aren’t.

What season is the most reliable with the weather?

We have far more flyable days in Autumn time than any other season.

How many people can you carry?

Our largest balloon is licensed to carry up to 16 passengers plus the pilot.

Duration of Flight

We fly downwind for approximately an hour. On landing the balloon is packed away and the retrieval crew picks us all up and returns us to the reception centre.

Duration of Whole Experience

Allow approximately 5 hours.

What is Included?

Introduction and safety briefing
Approx. 1 hour Sunrise Balloon Flight
Pilot commentary
Delicious Barossa breakfast after the flight
Barossa Coffee Roasters coffee
Sparkling wine
Photos & Souvenirs for purchase
Flight Certificate Presentation

Health - Getting in and out of the basket

There are no doors in the basket, but there are footsteps in the walls of the basket to use to climb over the edge. If you are having difficulty climbing over, we have a stepladder for you to use.
There is no seating in the basket, so you will need to be able to stand for about an hour. When landing, you need to be able to bend your knees and hold on to the rope handles inside the basket.

Pregnancy

Unfortunately we are unable to fly you if you are pregnant.

Disabilities

The Civil Aviation Safety Authority rules prevent us from carrying handicapped persons as defined in Civil Aviation Orders, Section 20.16.3.

Popping the Question

For the romantics at heart that want to pop the question up there in the balloon, we have a “Will you marry me?” banner to use if you want to.

What time does it start?

We start about 2 hours before sunrise. That time changes a lot throughout the year. When you book a date we will let you know what the start time will be for that day.

Do we pick up from Adelaide?

Unfortunately we are unable to provide transportation from Adelaide. If you do not have your own transport, there are many taxi services available.

Is there parking at Barossa Balloon Adventures reception centre?

Yes, we have a carpark suitable for cars and SUVs. Not suitable for large campervans.

How do you get in the basket?

There are no doors in the basket. There are footsteps in the walls of the basket to use to climb over the edge of the basket. If you are having difficulty climbing over, we have a stepladder to use.

Do you cater for special Dietary Requirements?

If you have any dietary requirements ie;
Vegetarian
Gluten Free
Vegan
Please tell us when you book so we can cater for you.

Are there toilets?

At our reception centre there are toilets, but not out at the launch sites.

Do you have a weight limit?

We don’t have a personal weight limit, but the balloons do. We need to know your weight when booking so we do not overload the balloon.

Do we get the balloon to ourselves?

All flights are non-exclusive. There may or may not be other people in the same balloon as you. If you would like an exclusive flight, then please contact our office for a quote.

Do you need a pilot’s licence to fly a balloon?

We are governed by the same rules and regulations as any other small passenger airline. To fly a balloon professionally you need a commercial pilot’s balloon licence issued and regulated by the Civil Aviation Safety Authority.

Safety

At Barossa Balloon Adventures your safety is our number one priority and our paramount responsibility.

Justin, our pilot, is extremely proud of his safety record spanning 30 years of Barossa Ballooning.

Barossa Balloon Adventures is committed to only flying in safe conditions. If we deem the weather to be unsuitable we will not fly. Take off in the wrong conditions and your chances of enjoying your flight and being safe aren’t good. With 31 years flying experience, 3400 hours and a very proud safety record our pilot Justin Stein has the experience and knowledge to make the right decision.

Launch sites

Barossa Balloon Adventures has many different launch sites available to use. The decision on which one to launch from will be made on site taking into consideration the localised surface winds and the upper gradient winds.

The topography of the landscape also affects the lower level surface winds. This means we may drive as little as 2 kms or up to as much as 65 kms to find a suitable launch site.

Plan A is to fly over the Barossa, but sometimes the weather conditions don’t allow that to happen, but we do have a Plan B, which is to fly over the Murray River. If plan B does not work, plan C is to go back home to bed.

Cancelling On The Field

The localised wind conditions also mean that some mornings prove to be ‘flyable’ even when the forecast for the day may not be promising. Conversely, there are times that seem perfect for flying at sunrise, but the pilot is also assessing the time and place of the landing a few hours hence. This means that the pilot may be forced to cancel a flight on the field even though the weather looks perfect. If the pilot is not confident the ‘weather window’ will hold, then it is in everyone’s best interest that the flight is cancelled.

We do not aim to inconvenience our passengers nor do we wish to disappoint them. Please understand if our pilot feels that it is a good idea to meet in the morning, he is confident that the flight will happen.

However, the weather can make a fool of any forecaster so sometimes the only way our pilot can really be accurate is by having everyone ready to go on the field in the morning. So unfortunately at times the flight must be cancelled on the field.

Ballooning Testimonials

Read more reviews

Absolutely incredible!

We had heard from so many friends that had to reschedule many times due to bad weather, so we were very fortunate to be able to fly on our first attempt - and on a sunny winter's day! I'm not too keen on being up high, but ballooning is a different feeling altogether - it was a calming feeling as you take in the jaw dropping sights from above.To top it off, Justin and the crew helped my partner in pulling off the most romantic proposal!!! We flew over a "Will you marry me?" sign that the guys had laid out for us down below. I will forever cherish this special experience and will recommend to absolutely anyone.Thanks!!!

Leah A.

An absolutely brilliant experience

Got this from our children as a birthday gift for wife. An absolutely brilliant experience, from the flight to cooked breakfast. Justin and his staff were fantastic and did everything they could to ensure a good trip. The fog made for a surreal view of the valley and sunrise. The hour past very quickly. The coffee and cooked full breakfast rounded out the trip beautifully . Would highly recommend absolutely fantastic

David A.

It was wonderful

Very worthwhile the early get up. Justin and the team looked after us so well and communicated leading up to and right through the experience. Every aspect was considered and the experience was very special. The extra money for the photos was worth it for me and my companions. Thanks for a once in a life time experience. Amazing views and such a wonderful feeling floating in the air as the sunrises.

Elizabeth

A wonderful experience

Bethany F.

An amazing experience!

The flight was wonderful with magnificent views over the Barossa valley. Even if you are scared of heights I'd give this a go as it is not scary at all. You feel as though you are just floating. You don't travel quickly and it is not noisy so a very calm ride. Barossa Balloon Adventures are experts and you are in excellent hands. Best to stay in the Barossa the night before as it is a very early start.

Susanna L.

Awesome experience!

Our second time flying with Justin, we highly recommend Barossa Balloon Adventures professional but fun crew!

Such a surreal feeling floating across the Barossa. Have felt completely safe both times, this time literally had all our eggs in one basket (kids), they loved it too!!

Thank you for the awesome experience!

Bridgette H.

Absolutely amazing experience

With Justin as our pilot and guide. Floating across the Barossa, taking in the vineyards, roos and serenity was a wonderful way to start a Saturday!Just do it! You'll love it!!!

Ryan M.

Awesome experience

Awesome experience shared with some good friends. Great informative crew that were happy and engaging! Hot breaky waiting for us when we returned including homemade birthday cake. Would recommend!

Robyn C.

Fantastic experience!

The balloon flight with the views and sunrise of course was great! However, the breakfast, lovely facilities and the extra little things thought of made it very special.

Jodie J.

Superstar service⭐️

Our Team Really Enjoyed Every moment with Balloon Adventure's service. Special Thanks To Justin and his team ❤️❤️🙏🙏

Shuraz B.

Important Hot Air Ballooning Information

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Frequently Asked Questions

Ballooning Testimonials

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