COVID-19 Safety and Management
Here at Barossa Balloon Adventures we take the health and safety of our staff and passengers seriously and as such we have implemented the below plan.
No one should travel if unwell or experiencing symptoms. This applies to everyone – passengers, pilot and ground crew. You may wish to consider late cancellation insurance.
Passenger numbers and seating
The total number of passengers on our transport vehicle is no more than 10. This does not include pilot and ground crew.
The density requirements of 1 person per 4 square metres do not apply, but where possible people should space out and leave spare seats / rows in-between passengers.
Family units, friends or people who otherwise normally associate with each other can sit next to each other.
Passengers should sit in the same seat for the duration of the journey, avoid walking up and down the aisle and touching seat headrests.
The contact details of passengers will be retained for contact tracing purposes.
In the transport vehicles the air conditioner will be set to external airflow instead of recirculation.
Entering and exiting
Maintain social distance whenever possible (including our reception centre, launch site and landing site. Try to avoid close contact with the staff and other passengers.
Passengers embarking the vehicle should load from the back first.
Passengers disembarking should leave from the front first.
Maintain good personal hygiene
Our staff will always maintain good personal hygiene. We require our passengers to do the same by: Washing hands regularly and using hand sanitiser before entering the vehicle.
Our staff will make hand sanitiser available for passengers where possible and passengers can carry their own supply in the transport vehicle but not in the balloon basket as it is deemed to be a fire hazard due to the high alcohol content.
We will have face masks available to those who want them.
Avoid touching your eyes, nose and mouth.
Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow
Frequent cleaning of vehicles, equipment and the reception centre is undertaken by following the Australian Government principles: www.health.gov.au
Food and Beverages
There will be no communal food or beverage services. Food and beverages including alcohol are only consumed by passengers while seated at tables that are physically separate from any bar.
Groups who are booked in together will be seated together.
Tables will be separated as much as possible.
Flying Terms and Conditions
